How To Know If Call Analytics Is Right For You

At our Partner II Marketing Session during the Executive Conference last month, Kevin Gennerman of Scantech Graphics talked about how his company is utilizing call analytics software. He says, “It’s a great tool to track where calls are coming from and to check how our customer service and phone etiquette is … Continue reading

A Note On The Conference…

When planning and implementing a conference, it makes everything worthwhile when your company receives a nice note from a participant.  But the best part is when they sum up the reasons why ReproMAX chooses to host these conferences. Bo Noles, President/CEO of Capital Imaging, and a member of the ReproMAX Board of Directors, sent … Continue reading

An Open House Success Story: 20/20 Results at SBR/Vision Graphics

When Guy Timothy, president of SBR/Vision Graphics was asked the question: why organize an open house, it all came down to a basic biology lesson: cross pollination. How does an open house relate to cross pollination? Simple. Guy decided the only way he could show what SBR/Vision Graphics is capable … Continue reading

Gene Klein On the Value of FM Workshops

An eye-opening workshop on Facilities Management (FM) Best Practices was held September 22-24 at Riley’s in Calgary Alberta. Below is an edited version of Gene Klein’s remarks as they relate to the workshop, how it was handled and what ideas he took away from the sessions: From Monday through Wednesday of this … Continue reading